- (404) 630-8745
Managing the “Unmanageable”:
Tough People, Tough Situations
(1 Day)
Best Seller
One of the toughest parts of a manager’s job is dealing with and turning around problem employees. In this course, you’ll gain skills and tools for resolving situations and keeping problems from getting out of hand. You’ll also work through your toughest situations with the help of guided role plays, exercises and skill practice sessions.
How You’ll Benefit
- Motivate overtaxed and “burned out” employees
- Address multi-cultural and multi-generational conflict
- Prepare for a potentially confrontational conversation
What You’ll Cover
- Understanding and applying fact-specific performance and corrective action do’s and don’ts
- Identifying differences between terminations for cause and resignations by mutual consent
- Leveraging workplace security options and resources
Who Should Attend
Directors, managers, supervisors, team leaders and anyone who manages or directs others.
Accreditations
1.2 CEUs / 12 PMUs
Questions? Call us at (404) 630-8745